Compare like with like
A written quotation should remove the guesswork
Compare the proposed solution line by line before comparing the final
totals. If an item is unclear, ask for the quotation to be amended in
writing.
A verbal promise is difficult to compare later. Keep the final
specification, price and terms together.
Check that every quotation states:
- The stairlift make, model and rail system being supplied
- Whether each principal part is new or reconditioned
- The agreed rail route, parking positions and powered options
- Delivery, installation, testing and user demonstration
- Warranty length, exclusions and aftercare arrangements
- Any ongoing servicing cost or call-out charge
- Deposit, final payment, cancellation and removal terms
- The VAT rate applied and any discount shown separately